Victimology and Contemporary Approaches to Victim Support in Criminal Justice

BY Hrithik Roushan 5th year student of Lovely Professional University

Introduction

Crime is not merely a legal violation; it is a deeply personal and emotional experience for those who suffer harm. While the criminal justice system traditionally focuses on the offender—identifying, prosecuting, and punishing—the victim’s experience often remained secondary. Over time, society recognized that justice cannot be considered complete unless the victim’s suffering, dignity, and rights are meaningfully addressed. This realization led to the development of victimology, a field that places the victim at the center of the study of crime.

Victimology examines the causes and patterns of victimization, psychological trauma, victims’ interaction with the justice system, and the social and economic consequences of crime. Additionally, it focuses on prevention, compensation, rehabilitation, and empowerment. Today, technological advancements, legal reforms, and victim-sensitive procedures are moving the justice system toward a more humane and inclusive model.

This essay provides a comprehensive understanding of victimology, major theories explaining victimization, legal frameworks for compensating victims in India, rehabilitation strategies, and the emerging role of technology—including artificial intelligence—in supporting victims. The discussion also reflects on the social realities victims face and the need for continuous reform to achieve compassionate justice.

Understanding Victimology

Victimology is a subfield of criminology concerned with understanding the victim’s experience. It explores who becomes a victim, why, and how victimization can be prevented and addressed. The term was introduced by Benjamin Mendelsohn in the mid-20th century, who emphasized analyzing the roles, behavior patterns, and socio-psychological conditions of victims.

Victimology does not assign blame to victims but acknowledges that understanding risk factors can help create stronger protection mechanisms. It also looks at how society perceives victims and how legal institutions should respond to their needs. Modern victimology sees victims not as passive sufferers but as individuals with rights, dignity, and agency.

Importance in Criminal Justice

Victimology is essential because the criminal justice process can sometimes retraumatize victims through insensitive questioning, delays, and lack of support. Recognizing victims’ emotional and material needs is necessary for a fair justice system. Victimology seeks to:

  • Ensure victim participation in legal proceedings.
  • Provide psychological care and social support.
  • Promote restitution and compensation.
  • Create preventive strategies to reduce crime vulnerabilities.
  • Shift the justice system from being offender-centered to victim-inclusive.

Major Theories of Victimology

Victim Precipitation Theory

Proposed by Marvin Wolfgang, this theory suggests that in some situations, victims may contribute to the crime incident—either by provoking or escalating the conflict. It distinguishes between active and passive participation. For example, a heated argument that leads to violence may involve mutual aggression.

However, it is important to note that this theory should never be used to justify or excuse criminal behavior, especially in cases of sexual assault or domestic violence. The theory instead encourages examining conflict dynamics to prevent escalation in interpersonal disputes.

Lifestyle Exposure Theory

This theory suggests that individuals’ lifestyles shape their likelihood of victimization. People who frequently attend late-night parties, travel alone, or associate with high-risk individuals have a higher chance of victimization. It is often applied in urban safety planning, youth counseling, and crime awareness programs. However, the theory also highlights the importance of safe public infrastructure because victimization risk should not depend on lifestyle choices alone.

Deviant Place Theory

This theory emphasizes that the location or environment greatly influences the risk of crime. Individuals residing in socially disorganized neighborhoods, areas with weak law enforcement, or economically distressed regions are at greater risk. Unlike lifestyle theory, this does not suggest that victims’ behavior contributes to crime. It points to systemic socioeconomic inequalities and encourages government initiatives toward urban safety, community engagement, and poverty reduction.

Routine Activity Theory

Developed by Cohen and Felson, this theory explains crime as a convergence of three elements: a motivated offender, a suitable target, and lack of capable guardianship. It influenced crime-prevention practices like CCTV surveillance, street lighting, neighborhood policing, and community vigilance. The theory encourages practical safety strategies without blaming victims.

Legal Provisions and Compensation Mechanisms in India

Modern justice recognizes that victims deserve not only acknowledgment but also financial, emotional, and social support.

Code of Criminal Procedure (CrPC) Provisions

  • Section 357 empowers courts to grant compensation to victims from fines imposed on offenders.
  • Section 357A mandates that state governments establish Victim Compensation Schemes, enabling financial support regardless of whether the offender is convicted.

These provisions ensure victims are not dependent solely on trial outcomes.

Role of NALSA and DLSA

The National Legal Services Authority (NALSA) ensures legal aid and financial relief to victims across India. District Legal Services Authorities (DLSAs) process applications at the district level, ensuring accessibility even for rural and underprivileged victims. They assist with documentation, counseling, and legal hearings.

Probation of Offenders Act, 1958

This law focuses on rehabilitating first-time offenders. While the act is offender-oriented, it indirectly benefits victims by reducing future harm and promoting community harmony.

Motor Vehicles Act, 1988

Victims of road accidents can claim monetary compensation under structured formulas. This is vital for families dealing with sudden financial losses due to injuries or fatalities.

Bharatiya Nagarik Suraksha Sanhita (BNSS), 2023

The BNSS replaces the CrPC and introduces reforms such as:

  • Victim consultation during legal proceedings
  • Time-bound investigation and trial
  • Wider use of video evidence and digital complaint systems
    These reforms help ensure victims are not neglected during lengthy procedures.

Compensation for Specific Crime Victims

Victims of acid attacks receive guaranteed compensation for surgeries, psychological support, and rehabilitation. The Supreme Court ruling in Laxmi vs. Union of India led to strict control over acid sales.

For rape survivors, compensation is provided under Nirbhaya Fund, often ranging from ₹3–10 lakhs. The Nipun Saxena case ensured privacy and dignity protections.

Victim Support and Rehabilitation

Victim support is not limited to financial compensation; emotional and social reintegration is equally important.

Central Victim Compensation Fund

This scheme ensures standardized compensation nationwide, especially for victims of sexual assault, human trafficking, and severe physical violence.

One Stop Centers (OSC)

These provide integrated services including:

  • Medical treatment
  • Police facilitation
  • Legal aid
  • Psychosocial counseling
  • Temporary shelter

Psychological Rehabilitation

Victims may develop trauma, depression, anxiety, or fear. Counseling, therapy sessions, and self-help groups play a healing role. Trained social workers and psychologists help survivors regain confidence and emotional balance.

Social and Economic Reintegration

Skill development, employment assistance, and education programs empower victims to reclaim control of their lives. Restoring dignity is the core objective.

Role of Technology and AI in Victim Support

Technology has helped victims access justice discreetly and safely. Key developments include:

  • Digital FIR filing portals
  • Legal awareness mobile apps
  • AI-based trauma support chatbots
  • Anonymous reporting platforms
  • Online tracking of case progress

However, ethical challenges include maintaining confidentiality, ensuring emotional sensitivity, and preventing data misuse. Technology should complement human support, not replace it.

Relationship Between Victims and Offenders

Crimes often occur within personal relationships—family, workplace, or community. This complicates reporting due to emotional dependence, fear of social stigma, or economic constraints. Understanding this relationship encourages sensitive handling by police, counselors, and judiciary. The justice system must ensure that victims feel safe, supported, and respected throughout the process.

Conclusion

Victimology has reshaped the justice system by shifting attention from offenders alone to victims’ needs, rights, and dignity. While progress has been made through legal reforms, rehabilitation programs, and technological support, challenges remain. Awareness gaps, bureaucratic delays, emotional barriers, and social stigma continue to affect victims’ access to justice. A truly just society is one that supports healing, encourages empowerment, and treats victims not as passive recipients of sympathy but as individuals capable of rebuilding their lives with dignity. The future of criminal justice must continue to be rooted in empathy, inclusiveness, and human compassion.

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